Sales Support Engineer
Location: Dubai, UAE
Employment Type: Full-time
About the Role
Our client is a well-established international organization operating in the security systems and ELV industry. They are seeking a Sales Support Engineer – ELV to provide technical pre-sales support and contribute to tendering, solution design, and cost estimation activities.
This role works closely with sales, engineering, and delivery teams and is ideal for a technically strong professional who combines engineering expertise with commercial awareness.
Key Responsibilities
- Provide pre-sales technical support for ELV and security systems, including CCTV, Access Control, Structured Cabling, AV, BMS, and related low-current solutions
- Prepare technical designs, BOQs, estimates, and value-engineered solutions based on project requirements and specifications
- Support tendering activities, including technical submittals, compliance statements, clarifications, and proposals
- Coordinate with vendors and internal teams to obtain technical data, pricing, and approvals
- Review RFQs, RFPs, and tender documents to ensure technical and commercial alignment
- Assist in solution optimization, risk evaluation, and cost control initiatives
- Support project handover by ensuring technical scope clarity and documentation accuracy
Requirements
- Proven experience in ELV pre-sales, sales support, or estimation within systems integration or security solutions environments
- Strong working knowledge of ELV systems such as CCTV, Access Control, Structured Cabling, AV, BMS, and ICT solutions
- Experience preparing BOQs, estimates, and technical proposals
- Familiarity with UAE market standards, consultants, and tendering processes
- Strong communication, coordination, and stakeholder management skills
What the Role Offers
- Exposure to multi-sector projects across the region
- A collaborative and technically driven work environment
- Long-term growth and career development opportunities